FOOTJOY WARRANTIES INFORMATION
FootJoy stands behind the quality of materials and workmanship of all of its FootJoy branded products. We will fully support our warranties and administer them fairly and equitably.
SHOE SPECIFIC PROVISIONS
1. FULL 90-DAY QUALITY WARRANTY
All FootJoy golf shoes are warranted to be free of defects in materials and workmanship for 90 days from the date of original purchase. Shoes found to be defective will be repaired or replaced with the same style or an equivalent FootJoy shoe at FootJoy's sole discretion.
2. LIMITED WATERPROOF WARRANTY
FootJoy warrants that certain FootJoy golf shoes purchased in the following South East Asia and South Asia countries (Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, India, Pakistan, Myanmar) will be waterproof in normal use for one year (depending on the actual style purchased) from the date of original purchase, provided that the shoes have suffered no cuts, abrasions, or other damage and have not been subjected to alteration, misuse, abuse or other mistreatment.
In the event of a claim under this warranty, please return the shoes to the place of purchase together with the warranty card or provide warranty ID, TO SUPPORT YOUR CLAIM. In the event that the date of purchase is unavailable, this warranty shall begin on the product manufacture date.
Please note that when replacement shoes are provided, only the remaining portion of the warranty period from your original purchase date will be transferred to the replacements.
BOA CLOSURE SYSTEM GUARANTEE INFORMATION
Boa Technologies Inc. is NOT a FootJoy company. Boa provides replacement parts for the Boa Closure System reel and lace for the life of the FootJoy product in which it is integrated:****
BOA®DIALED IN FOR LIFE™WARRANTY
The Boa Dial, internal spool, lace, and non-sewn parts of the Boa Closure System are warranted to the original owner for the lifetime of the product on which the Boa Closure System has been installed. If the Boa®Closure System products covered by this warranty fail, Boa Technology or the brand partner (manufacturer) will provide replacement parts without charge.
Only original, unaltered, and unmodified materials and workmanship are covered by this policy. This warranty includes manufacturing defects in materials and workmanship, as well as standard wear-and-tear from normal use. This warranty covers damage caused by accident, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
This warranty does not cover Boa®parts that are sewn or installed permanently into the brand partner product, and does not cover lost or stolen items, improper care or cleaning, non-standard use, or negligence. Please note that all other components of our FootJoy shoes are covered by our standard warranties, as set forth above.
Should the Boa Closure System need repair, please click Contact Us.
WHAT FOOTJOY WARRANTIES DO NOT COVER
Even though the applicable warranty period may not have expired, certain conditions may invalidate FootJoy warranty coverage. By way of example, but not all inclusive, FootJoy will not issue replacement product or credit for returned shoes that have experienced:
• Excessive wear,
• Any type of abuse or mistreatment,
• Excessive damage/scuffing to upper caused by toe drag,
• Damage to uppers caused by spiking,
• Cracking of upper leather caused by lack of proper maintenance,
• Damaged spike receptacles by using non-FootJoy replacement spikes.
SHOE CARE
Like many high quality products, FootJoy shoes will benefit from regular maintenance. By looking after FootJoy shoes in the ways outlined below, the comfort and performance of the shoe is preserved and the life of the shoe extended. Failure to do this may invalidate this warranty.
• Allow FootJoy golf shoes to dry naturally after becoming wet. Never “force dry” them near a fire or radiator as excessive heat will draw the natural oils from the leather causing it to become hard and brittle.• During drying, we recommend the use of shoe trees to preserve the shoe’s shape.
• Remove mud and grass after every round and protect the leather with a good quality shoe polish.
• Please be aware that due to their construction, all waterproof shoes tend to be warmer. Please be sure not to misinterpret signs of perspiration as leakage.
• Always use a shoe horn to help your foot into the shoe. This will preserve the support in the heel and ankle areas of the shoe.
• Should your golf shoes be fitted with Softspikes cleats, please bear in mind that due to their greens friendly characteristics, Softspikes may not last as long as conventional spikes. In order to maintain their optimum traction, worn Softspikes should be replaced promptly. Always clean Softspikes when clogged with grass or debris.
• Never store your shoes in the boot of your car. The temperatures can cause the leather to shrink crack, turn brittle and uncomfortable. Separation of the sole from the upper may also result.